B. Contact Information
Phone: (443) 223-7453
C. User Consent
By using the Services, the Sites, or both, User consents to this Policy and the Company’s collection, maintenance, and use of User Information as detailed herein. If a User does not wish to consent to this Policy and to the collection, maintenance, and use of User information, the User is not permitted to use the Sites or Services.
D. Collected Information
The Company will automatically collect some information related to the use of the Sites and will collect other information by request, which is used to assist the Company in providing the Services (all collected information collectively referred to as “User Information”). All User Information is stored and secured via the Company’s secure databases (the “Databases”). A list of what we collect and how we collect it is detailed in the sections below.
1. Automatic Collection
When a User uses the Sites and Services, we may automatically collect certain information from a User and the User’s computer or other device that will become a part of the User Information. Such information may include the User’s IP address, a timestamp of the User’s visit, the User’s browser type and operating system, certain hardware and software settings, and use of the Sites by the User. The Company may also collect information regarding websites visited by a User before or after visiting the Site. If a User utilizes a mobile device to access the Site, the Company may track the User’s geographic location.
To enhance the use of the Sites, the Company may send Cookies to the User. When User visits the Sites or otherwise uses the Services, the Cookies will be sent to a User’s computer or device to store certain uses of the Sites by the User. Cookies do not identify personal information of a User but are linked to information that could identify the personal information of a User. The cookies are meant to enhance the User’s experience when using the Sites. Such cookies may disappear at the end of a User session and others may be maintained for future visits. Cookies may be removed but removing cookies could provide for a lesser User experience.
3. Account Information
Further User Information is obtained when a User creates an account and uses the Sites, Services, or both. To use certain features of the Sites, Services, or both a User must create a username and password (the “User Account Information” or “Account Information”) which will be used to login to the Sites and use the Services. This Account Information, along with other User Information, is stored via the Databases. The User can also manually enter User Account Information.
4. Contact Information and Communications
When User Account Information is created, the Company will collect a User email address for communication purposes and may from time-to-time collect other user contact information, for instance a User’s address and phone number, for communication or verification/authentication purposes. Any communications between the Company and a User are securely stored within the Databases.
To provide the Services, the Company may request certain personal information from the User, such as the User’s name, address, or age, to name a few. This information is included in the User Information and is stored and secured as detailed herein.
All User Information as detailed herein applies to this Policy and is collected, stored and maintained via the secure Databases.
E. Maintenance and Continued Storage of User Information
Once collected, any and all User Information is secured via the Databases and is retained within the Databases and for use by the Company, as detailed herein, unless and until the User expressly requests the removal of the User Information from the Databases, or if applicable law states otherwise. When a User expressly makes a request to have User Information removed from the Databases, the User Information is converted to anonymous information that no longer includes the User’s personal identifiers, and is then retained and used, anonymously, for internal analysis by the Company.
F. Protection of User Information
The Company takes appropriate measures to secure all User Information collected from a User. User Information is secured by the Databases, which is operated and secured by an industry-leading data storage service provider. All User Information is encrypted, stored, and secured by the data storage service provider. The Company also utilizes industry-leading service providers to protect any information that is transmitted over the Internet. The Company will use its best efforts to ensure the protection of all User Information.
G. User Information and the Services
User Information can benefit the User by improving the Sites, Services, or both provided by the Company to the User. The Company only requests and maintains information that it believes will provide enhanced Services to meet User expectations. As noted above, User Information may be automatically collected to help the Company with improved user experience of the Site or for analytical purposes, and information may be requested to allow the Company to provide the Services and to assist a User with any needs related to the Services. We may utilize User Information to provide the Services to a User and/or to create a better user experience for a User, or we may use it for internal analysis of our Services and Sites to provide for better services and a better experience with the Company and Sites.
The Company will utilize User Information to provide the Services. This may include a request for information from the User to assist a User in using the Sites, Services, or both, and it may include communications to a User. The Company may also use contact information provided by the User to the Company to communicate promotional materials to a User or remind a User of status updates.
H. Third Party Use and Partners
The Company does not engage third party partners with which it discloses any User Information for the benefit of those parties. Any and all third-party partners and/or relationships with third-party service providers, such as but not limited to, data storage providers, web hosting providers, or payment processing providers, are solely for the User’s benefit and to provide the Services. The Company may from time-to-time engage such and other third-party service providers to support or enhance the Services, the Sites, or both.
All User Information is maintained in the Databases and used solely for use with the Sites, Services, or both.
I. Required Disclosures
An instance may arise in which the Company is required by law to disclose User Information. Such an instance may be as a result of a warrant, court order, subpoena, or otherwise. The Company takes the security of User Information very seriously and will not disclose User Information where it is not required to do so. However, if required by state or federal law, the Company may have no option but to disclose User Information to particular governmental agencies or governmental employees.
J. User Access
User’s will have access to all User Information during and following the use of the Services and Sites up until such a time as the User requests removal of the User Information. At that time, all User Information will be anonymized and will no longer have an association with the User. The Company will not be able to provide the User with User Information once this request has been made. The Company will no longer have the information necessary to identify the User Information.
If a User is made aware of a breach of their User Information, including, but not limited to User Account Information, the User should inform the Company of such a breach.
K. Business Transfers
User Information is critical to the Company and to properly providing the Services. Such Information becomes a part of the Company’s business records. If there comes a time when the Company becomes involved in any acquisition or merger of the Company by another entity or entities, which would include the assets of the Company, User Information may be transferred to that entity or entities. In the event of such a transfer, the Company will notify the User of any changes to the maintenance and use of User Information. Any changes will be considered a Policy Change as detailed herein and will include the Company’s policies and procedures related to such changes.
L. Policy Change
This Policy may change from time-to-time in response to changing policies and/or procedures, whether internal or by law. When changes are made, the Company will notify the User of such changes, will note that an older version of this Policy is no longer in effect, and will prominently display a notice of the updated Policy on the Sites. When such changes are made, continued use of the Services effectuates the User’s agreement to the updated Policy and underlying policies and procedures, unless the User notifies the Company of non-agreement within 30 days of the updated Policy.